All products purchased from Prism along with their corresponding product warranties are intended solely for use in the country of purchase.
Proof of purchase may be required for return merchandise (RMA) processing.
If your product was purchased outside of the USA and Canada, please go to this web-page – https://plstest.prismlighting.net/contact-us/, and find the contact information for the dealer in that country. Please contact the dealer with all the pertinent information.
If your country is not listed or local dealer is unable to help, then please email the corporate office at sales@prismlighting.net with all the necessary information.